Support
Stuck, billed wrong, or just unsure what a number means? Here's how to get unstuck fast.
A person reads every message
For anything at all, write to hello@amiok.co. We're a small team, so you'll hear back from someone who can actually fix the problem, usually within a day or two.
It helps if you include the email address on your account and, for billing questions, roughly when the charge happened. Please don't email us passwords or full account numbers; we never need them.
Things you can fix without waiting for us
Billing. Cancel your plan or update your payment method anytime in Settings under Subscription. Cancelling stops future charges, and your plan stays active until the end of the period you paid for.
Password and sign-in.Change your password in Settings under Security, or use the reset link on the sign-in page if you're locked out.
Your accounts. Rename an account, upload a newer statement, or remove an account in Settings under Accounts.
Emails from us. Choose which check-ins and alerts you get in Settings under Notifications.
Leaving. Delete your account and its data in Settings under Security. It takes effect immediately.
Answers that already exist
Wondering what the score measures and how each dimension is calculated? See how scoring works.
Wondering why you should trust the result, or how we pick the example funds we name? Read why trust this.
Questions about plans and what they include are answered on the pricing page. For how we handle your data, see the Privacy Policy.
One thing we can't help with: investment decisions. Am I Ok? is an assessment tool, not investment advice, so we can explain your score but not tell you what to buy or sell.